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Town Council Reception Opening Times

Council News & Services

Photo of outside of Hailsham Town Council offices 

Following the latest government advice, Hailsham Town Council reception in Market Street is currently open Monday to Friday from 10am to 3pm, and there are measures in place in line with social distancing and hygiene guidelines to ensure the safety of visitors, as well as staff during their visit.

Normal office opening hours of 9am-4pm (Monday to Friday, except bank holidays) will be reintroduced in the near future.

The key things to be aware of before visiting the Town Council reception area are as follows:

  • All visitors must wear a face covering (unless exempt)
  • All visitors will need to sanitise their hands as they enter the building
  • To maintain social distancing and safety, only one person, family group or ‘support bubble’ at a time will be allowed to enter the main reception area and people may have to queue before entering the building. Other visitors will be directed by signage to remain outside the building until the reception has been vacated.

Anyone showing any of the COVID-19 symptoms – including a high temperature, new continuous cough or loss of/change to sense of smell or taste – must not enter the reception area.

Staff continue to be available for online enquiries via email or by phone on 01323 841702, and the public are encouraged to make contact through these channels first. Most information on the Town Council’s services is available via

“To ensure the protection of both staff and members of the public, significant health and safety measures have been put in place,” said Town Clerk John Harrison. “Council officers have been working hard behind the scenes since the start of the pandemic to continue providing vital services for people in our town and, more recently, in terms of making preparations for its reopening to the public.”

Members of the public are encouraged to follow the Town Council social media pages and the following web page for updates on Council services and facilities:

Enquiries relating to this media release

Terry Hall, Communications Officer
Hailsham Town Council, Market Street, Hailsham, East Sussex, BN27 2AE
Telephone: 01323 841702 | Email: