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Latest Update on Status of Town Council Services

Council News & Services

Photo of outside of Hailsham Town Council offices 

Whilst most services and facilities run by the Town Council are up and running, some remain accessible but with restrictions in place. Please note that the public will be updated as soon as any further changes are proposed.

Council Offices & Reception

The Town Council reception, located within the Inglenook building in Market Street, is currently open Monday to Friday from 10am to 3pm, and changes have been made to the reception area in line with social distancing and hygiene guidelines to ensure the safety of visitors, as well as staff during their visit.

Normal office opening hours of 9am-4pm (Monday to Friday, except bank holidays) will be reintroduced once coronavirus restrictions are eased further later this month.

Council services & Facilities


Hailsham Cemetery in Ersham Road is open for graveside and ashes burials and currently, there is not a cap on the maximum number of mourners/attendees allowed at graveside burial services. Social distancing should be maintained between people who do not live together or share a support bubble, until such times as coronavirus restrictions ease further.


The high street post office is currently open from 10am-4pm Monday to Friday and on Saturdays from 10am-1pm. Social distancing guidelines are in place, in keeping with current recommendations and members of the public must wear a face covering when entering building. Normal opening times will be reintroduced when coronavirus restrictions are further eased.


Signs have been installed at the Town Council’s play areas located (Western Road, Battle Road, Stroma Gardens, Quinnell Drive and Maurice Thornton playing field), reminding users of social distancing requirements and providing guidance relating to hygiene. Until further notice, anyone visiting a play area should follow all guidelines listed on the signs. The same applies to use of the outdoor gym equipment located in Western Road and on the Maurice Thornton playing field site.


The James West Community Centre is available for hire/bookings from individuals, businesses and community groups. Please call 01323 841702 or email for further details. Hire of the Fleur de Lys Meeting Room in Market Street and Southview Community Rooms in Western Road is currently unavailable until further notice.


The public conveniences located in the former Cortlandt Stable Block in North Street currently has an outside contractor responsible for the opening, closing and cleaning of the toilet block on a daily basis and, to allow for more frequent cleaning of toilets, the facility continues to operate six days a week (Monday to Saturday – 10am-2.30pm each day).


The weekly street market which takes place in Vicarage Field on Saturdays from 8.30am-1.30pm, remains open and with social distancing/hygiene measures in place on-site to ensure public safety.


The Town Council’s face-to-face youth service venues/activities have reopened. The Square Youth Cafe is open Mondays (3.15pm-5pm – Yr 7 / 6.45pm-9pm Yr 9), Tuesdays (3.15pm-5pm – Yr 7 / 6.45pm-9pm – Yr 9), Wednesdays (3.15pm-5pm – Yr 8 / 6.45pm-9pm – Yr 10), Thursdays (3.15pm-5pm – Yr 8 / 6.45pm-8pm – Yr 11) and Fridays (3.15pm-5pm – Yr 8 / 6.45pm-9pm – Yr 11).

Hellingly Youth Hub is open on Wednesdays (5.30pm-7pm – Yrs 5-8 / 7.30pm-9pm – Yrs 9-12) and the Monday Youth Hub runs on Monday evenings (6.15pm-7.30pm – Yrs 6-8 / 7.45pm-9pm – Yrs 9-11).

The Monday Youth Hub sessions take place at the James West Community Centre on Monday evenings (6.15pm-7.30pm – Yrs 5-8 / 7.45pm-9pm – Yrs 9-11).

Opening times for Hailsham Youth Service’s facilities may be subject to change again later this as a result of the proposed further easing of coronavirus restrictions.

“We are working hard to ensure that vital Town Council services are maintained and that our most vulnerable residents are protected from COVID-19,” said Town Clerk John Harrison. “Things continue to change at a rapid pace and we thank everyone for their patience.”

“Please rest assured that we will endeavour to reinstate any other services affected as early as we can and will keep the public updated through the local press, on our website and via our social media pages.”

Members of the public are encouraged to follow the Town Council social media pages and the following web page for updates on Council services and facilities:

Enquiries relating to this media release

Terry Hall, Communications Officer
Hailsham Town Council, Market Street, Hailsham, East Sussex, BN27 2AE
Telephone: 01323 841702 | Email: