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Update on Status of Town Council Services

Council News & Services

Photo of outside of Hailsham Town Council offices 

In light of current Omicron Covid-19 variant case numbers reported, a few changes to Town Council services have been put in place to help ensure the safety of residents and staff.

Whilst most services and facilities run by the Town Council are up and running, some remain accessible but with restrictions in place. Please note that the public will be updated as soon as any further changes are proposed.

Closure of Town Council offices to the public

The Town Council Offices and reception area in Market Street are currently closed to the public until further notice.

Hailsham Town Council is continuing to support the community during the pandemic and, although the reception in Market Street is closed, staff continue to work remotely to keep services running and the main phone line will be open during office current hours (10am-3pm, Monday to Friday – except public holidays).

Members of the public are encouraged to follow the Town Council’s social media pages in the meantime and keep updated via the following website: https://www.hailsham-tc.gov.uk/.

The Town Council can be contacted still on 01323 841702 during office hours and by email: enquiries@hailsham-tc.gov.uk.

Town Clerk John Harrison said: “In light of the rapid increase in Covid-19 case numbers and the risks posed by the new Omicron variant, the Town Council has announced that by far the safest option for residents is to temporarily stop public access to our reception and offices.”

“Add to that the safety of our staff which is of equal importance – and our obligation to follow the latest advice which currently recommends that people work from home where possible.”

Current status of Town Council services

Burials & Cemetery: Hailsham Cemetery in Ersham Road is open for graveside and ashes burials . Currently, there isn’t a cap on the maximum number of mourners/attendees allowed at graveside burial services.

High Street Post Office: The high street post office is currently open from 8.30am-5.30pm Monday to Friday and on Saturdays from 10am-1pm. Face masks must be worn whilst on the premises.

Community Hall & Meeting Room Hire: The James West Community Centrein Brunel Drive and the Southview Community Rooms in Western Road are available for hire/bookings from individuals, businesses, classes and community groups. Please call 01323 841702 or email sherridan.harper@hailsham-tc.gov.uk for details. Hire of the Fleur de Lys Meeting Room in Market Street is unavailable for hire until further notice.

Hailsham Youth Service: Many of the Town Council’s face-to-face youth service venues/activities are operating at different opening hours., details of which are available by accessing the Hailsham Youth Service website.

Public Conveniences: An outside contractor is currently responsible for the opening, closing and cleaning of the public conveniences adjacent to the Asda car park in North Street on a daily basis. To allow more frequent cleaning of toilets, the facility currently operates six days a week (Monday to Saturday), from 9.30am-4pm each day.

Hailsham Street Market: The market is currently open from in Vicarage Field from 8.30am to 1.30pm on Saturdays.

“We are working hard to ensure that vital Town Council services are maintained and that our most vulnerable residents are protected from COVID-19,” said Town Clerk John Harrison. “Things continue to change at a rapid pace and we thank everyone for their patience.”

“Please rest assured that we will endeavour to reinstate any other services affected as early as we can and will keep the public updated through the local press, on our website and via our social media pages.”

Members of the public are encouraged to follow the Town Council social media pages and the following web page for updates on Council services and facilities: https://www.hailsham-tc.gov.uk/coronavirus-postponement-of-council-activities/.

Statement from the Town Mayor

Town Mayor Councillor Paul Holbrook commented: “Whilst most services and facilities run by the Town Council continue to operate in line with the current service delivery provision, some remain accessible but with restrictions in place.”

“Please note that, while we are working hard to ensure that vital Town Council services are maintained and that our most vulnerable residents are protected from COVID-19, we may have to delay or suspend some services again in the near future.”

“Things continue to change at a rapid pace and we thank everyone for their patience. Please rest assured that we will endeavour to keep the public updated through the local press, on our website and via our social media pages.”


Enquiries relating to this media release

Terry Hall, Communications & Public Information Officer
Hailsham Town Council, Market Street, Hailsham, East Sussex, BN27 2AE
Telephone: 01323 841702 | Email: terry.hall@hailsham-tc.gov.uk