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Call-out Number for Repairs to Town Council Property

Council News & Services

View of the outside of the Hailsham Town Council offices 

Hailsham Town Council operates a 24-hour phone line for residents to request an urgent repair for town council-maintained buildings and grounds. The direct access facility is available out of normal working hours (before 9.00am and after 5.00pm and for 24 hours during weekends and bank holidays).

The number to call, if an urgent repair is needed outside of office hours, is 07743 763923.

This service is provided to deal with genuine urgent repairs to Town Council-maintained properties and grounds, which arise when the council offices are closed.

Hailsham Town Clerk John Harrison said it is the Town Council’s responsibility to have an urgent repair contact number in operation for residents: “Whilst the Town Council hopes that defects to the properties it owns or maintains considered likely to cause injury to residents would never occur, like all other local authorities, we are prepared to take action to resolve such situations to the best of our ability when they arise.”

The areas covered under the call-out service are as follows:


Play areas at South Road, Stroma Gardens, Carpenters Way, Quinnell Drive and Battle Road; Maurice Thornton Playing Field; Hailsham Country Park; Common Pond; Western Road Recreation Ground


Battle Road; Station Road


Town Council Offices (Inglenook); Citizens’ Advice Bureau; Square Youth Café/Infopoint; Hailsham Cemetery buildings (Ersham Road); Maurice Thornton Pavilion (Eastside Youth Cafe)

For non-emergencies, residents are advised to call during office hours on the main reception number, 01323 841702.

Any incidents of anti-social behaviour, vandalism and similar activities should be reported to the police direct on 101.

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Enquiries relating to this media release

Terry Hall, Communications Officer
Hailsham Town Council, Market Street, Hailsham, East Sussex, BN27 2AE
Telephone: 01323 841702 | Email: