Skip to navigation Skip to search

COVID-19: Information, Local Community Help & Volunteering

Image of microscopic coronavirusWe know that the Coronavirus outbreak is of deep concern to everyone in Hailsham and the local area and the Town Council is working hard with the local community to coordinate the response. We will be using this page to share information about what you can do to protect yourself yourself and information about local community groups who are offering local support to people who are affected.


Stay Alert. Control the Virus. Saves Lives.

We can all help control the virus if we all stay alert. This means you must:

  • work from home if you can
  • follow the latest guielines regarding contact with other people and social distancing
  • keep your distance if you go out (1+ metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.


Hailsham News is informing the town about the shops reopening in the town, following the announcement made by the government allowing many businesses to operate with social distancing measures in place.

Hailsham News is publishing a one-stop guide of all the shops which have recently reopened or are planning to reopen soon, along with the details of how they practicing social distancing, to give peace of mind to all customers.

To be included in the guide, simply complete this form.


+ Hailsham Foodbank

Hailsham Foodbank is still giving out emergency food parcels for all people who have a Foodbank voucher from a referral agency, but the distribution centre is not open and all food is being delivered.  All referrals are being done online with telephone advice being given out by agencies and vouchers being sent online to the foodbank to fulfil on next available delivery slot.  To contact the Foodbank call 07474 671350 or email

Photo of helping hands

+ Sunflowers Mental Health & Well-being

Sunflowers Mental Health & Well-Being CIC  is managing the Facebook group ‘Hailsham Crisis Support’, which welcomes volunteers to help support the vulnerable and elderly in Hailsham and surrounding rural areas during this difficult time. If anyone wants to lend a helping hand or is in need of this service please get in touch and email at For more information visit their Facebook page.

On behalf of Hailsham Crisis Support, town councillor Anne-Marie Ricketts is offering telephone contact with people who suffer from mental health issues or are in need of support due to anxiety about the current public health crisis. Cllr Ricketts can be contacted on 07837 208877.

+ Hailsham Community Hub (SCDA)

The Sussex Community Development Association (SCDA) is working hard to ensure they minimise any risks of Covid-19 to the people who access their services, staff and volunteers.  They are following the latest guidance from the Government to ensure their staff, volunteers and service-users stay safe and healthy. Hailsham Community Hub continues to maintain its service delivery where possible and is adapting delivery so that they can continue to help local people.  Any changes and reductions to their services (e.g. telephone appointments) will be announced accordingly. For further information cal 01323 440548 or send an email.

+ NHS Care Packages

A small community organisation based in Hailsham and set up by a trio of volunteers who play for Hailsham Cricket Club, NHS Care Packages is working to source and deliver basic grocery packages to the healthcare staff who live in the local area. They are providing packages to NHS staff for free to help out and make their lives a little easier during this pandemic. If you or anyone you know works within the NHS and requires this service, please email Please provide proof of employment in the NHS, an address and delivery times which work for you. Funding donations to

+ 3VA: Voluntary Action in Eastbourne, Lewes & Wealden

New community hubs have now opened in every part of East Sussex in response to the coronavirus emergency. These hubs will focus their help on people who do not have an extreme medical condition but are vulnerable because they are isolated from help, too unwell to buy food or have other pressing difficulties. The hubs will also bring together volunteers, donations and projects to co-ordinate East Sussex’s community response to the virus. To contact the Wealden branch (including Hailsham) please phone 01323 443322 or find out more here.

+ Care for the Carers

Care for the Carers are still here for carers and are working hard to keep you connected with their services and one another. Their Carers’ Hub is open virtually and as a carer, you can access information, advice and guidance by contacting them in the usual way (10am-5pm Monday-Friday – except bank holidays), by phone on 01323 738390, text on 07860 077300, email or via their Facebook page. If you would like to join a group, are interested in keeping in touch, please do contact them. You can find up to date information and FAQs about caring through coronavirus on their website.


Picture of Coronavirus COVID-19

+ NHS Advice

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by the coronavirus.

+ Government and public health information

How to protect yourself and others in the community.

+ Support for businesses and the self-employed

The latest Budget announced a series of measures to provide support for businesses affected by the Coronavirus pandemic.

+ Coronavirus cases in the UK

Dashboard and statistical analysis of reported cases, including new cases, cases by upper tier local authority in England and number of deaths.

+ News and public communications

Browse government agency news articles and other communications on Covid-19.

+ Guidance on access to green spaces

Useful guidance on using green spaces and protecting yourself and others in the process.

+ Guidance on saving water during the pandemic

IMPORTANT MESSAGE FROM SOUTH EAST WATER: “Lots of us are are spending more time at home. Because of this – and the warm weather we’re enjoying – demand for water has rocketed. Our key workers continue to work around the clock, but we’re asking everyone to help us by taking simple steps to save water.”

+ Safeguarding financially during the crisis

The England Illegal Money Lending Team (IMLT) recognise that this period may be one of increased financial pressure for some people. The Team is fully committed to ensuring that illegal money lenders (loan sharks) do not take advantage and profit from other people’s hardship.

The Stop Loan Sharks helpline service (0300 555 2222) remains open and fully operational during the COVID-19 pandemic. We encourage not only victims but friends, family members and the wider community to come forward if they suspect someone is suffering at the hands of loan sharks. Alternatively or for more information visit the Stop Loan Sharks website.

+ Covid-19 scams: how to spot and stop them

Amidst the COVID-19 outbreak in the UK, many of us are concerned about what will happen next. However, many scammers see it as an opportunity to profit.

Useful information on how to protect yourself from scames and fraud